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Support Center
FAQ
Shopping Information
Yes you can walk into any of our store in Yaba,
Wholesale store: 280 Herbert Macaulay way, Sabo yaba
Retail store: 400 Herbert Macaulay way, Yaba
we also have a pickup point on the Island.
5 Amudatullahi Street off Adeba Road, Lakowe
No, Payment validates your order
Yes, if your order is placed before 3pm, however you can pick up from our stores between 8am – 7pm
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a [number] day return policy. You can return eligible items within [number] days of receiving your order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Specify who pays for return shipping, e.g., customer, seller
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.